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User Agreement

1.    General Provisions

1.1.    These Regulations of on the sale and purchase (hereinafter referred to as the Regulations) establish the mutual rights, duties and responsibilities of the person acquiring the items at the online store www.reikiadaliu.lt (hereinafter referred to as the Buyer) and UAB Reikia dalių (hereinafter referred to as the Seller) when the Buyer purchases the items on the online store. When buying the items on the online store, the Buyer agrees to the application of these Regulations,
1.2.    It is assumed that the contract on the sale and purchase of items between the Buyer and the Seller (hereinafter referred to as the Contract) is made on the moment when the Buyer has formed a shopping cart on the online store, specified the delivery address, has chosen the payment method and got himself familiar with these Regulations, and clicks on the button "Confirm the order for items". After the Buyer performs the above steps, the Seller shall send confirmation at the e-mail address specified by the Buyer stating that the order has been accepted, and indicate in it the exact price of the items.

2.    Rights and Duties of the Buyer
2.1.    The Buyer has the right to buy items on the online store, in accordance with these Regulations and the laws of the Republic of Lithuania.
2.2.    The Buyer (user) has the right to refuse from the contract on the sale and purchase of items concluded on the electronic shop with the Seller (except where the contract on the sale and purchase of items has been concluded for the audio and (or) video records (phonograms and audiovisual recordings) any video and audio media, delivery of computer programs and the Buyer has breached the packaging or caused its defects; delivery of newspapers, magazines or other periodicals; participation in games and lotteries; delivery of services when without the Buyer's consent the execution of the contract on the sale and purchase of items began before the expiry of the seven working day period; Items which are made according to the Buyer's customized order or are clearly applied to him, or which by their nature after their delivery to the Buyer cannot be returned because of the loss of the merchandise characteristics, are perishable or their term of use expires), upon giving a written notice to the Seller within 7 working days from the delivery date of the items. The Buyer has the right to refuse from the contract on the sale and purchase of items with the Seller only if the items are of good quality, were not damaged and their appearance has essentially not changed.
2.3.    The warranty shall not cover electrical appliances and these items will not be accepted back (according to Regulations on the return and exchange of items of the Republic of Lithuania).
2.4.    The Buyer shall have other rights provided in these Regulations and the laws of the Republic of Lithuania.
2.5.    The Buyer undertakes to pay the price for the items and their delivery within the prescribed time limit and to accept the merchandise.

3.    The Seller's Rights and Obligations
3.1.    The Seller agrees to allow full access to the Buyer to properly use the online shop services, but the Seller does not give any guarantees that the online shop will function without interruption and that the data transfer will take place without problems, and is not responsible for minor inaccuracies.
3.2.    The Seller agrees to deliver the items ordered by the Buyer, at the address given by the Buyer within the prescribed time limit.
3.3.    When the Seller is unable to deliver the ordered items to the Buyer for important reasons, the Seller undertakes to offer the Buyer a similar product, and if the Buyer refuses to accept the similar product he shall return the money paid by Buyer within 10 working days. In this case, the Seller shall be exempt from liability for failure to deliver the items.
3.4.    If the Buyer attempts to undermine the operation of the online shop or its proper functioning, the Seller has the right to limit and / or stop the Buyer’s
3.5.    The Seller has the right to make changes to these Regulations unilaterally. The amended Regulations shall enter into force on their publication in the online store and shall be valid for all sales contracts concluded after publication of the Regulations.
3.6.    The Seller shall have other rights provided in these Regulations and the laws of the Republic of Lithuania.

4.    Price and Payment for the Items
4.1.    The final price of items is specified in the online shop, i.e., the quoted price includes the applicable value added tax. The item price does not include the shipping cost.
4.2.    The Buyer agrees to pay for the items within 1 (thirty) working being in the form proposed by the Seller. If the Buyer fails to pay the indicated price within the time specified, it shall be deemed that the Buyer refuses to perform the Contract, and the Seller shall be entitled to suspend the execution of the order.
4.3.    The Buyer can pay to the Seller in three ways for the items chosen in the online store:
   4.3.1.   in cash, after the courier delivery of the items. If this method of payment is chosen, the implementation of the order shall begin immediately, and upon the courier's arrival, the Buyer must have the exact amount of money, equal to the ordered amount.
 
4.3.2. When using the electronic banking services, in step 3 please select the link to the appropriate bank. In step 5, click on "Make a Payment", sign in the pop-up bank's website and confirm the payment order. In such case, no additional information is required. The order status is changed to "Paid" and the performance of the order begins.
 
4.3.3. By bank transfer from these banks: AB SEB bank, AB DNB bank, Nordea Bank, AB Swedbank, (by depositing cash or by transfer from an account) to the Seller’s bank account (in LTL), in this case please indicate the order number provided to you in the payment purpose. After completing the transfer be sure to notify us by e-mail eshop@eoltas.lt. The performance of the order will not begin until we receive information about your transfer, since the order status in such case remains unchanged, i.e. it is seen as "unpaid".

5.    Delivery of the Items.
5.1.    To sell the items only in the territory of the Republic of Lithuania. The items are delivered at the Buyer's expense by mail or courier or by the Seller’s transport. The exact delivery prices are given here.
5.2.    The exact item price, delivery price, quantity and range of items, delivery term is specified in the order of items confirmed by the Seller.
5.3.    On the moment of delivery of the items the Buyer (the Buyer's representative) undertakes to check the condition of the package of items, and the quantity, quality and range of items.
5.4.    Once the damage to the package of items is found, but there are no discrepancies of the quantity, quality and range of the items, the Buyer (the Buyer's representative) must make a remark on the damage of the package of items in the document provided by the Seller (Seller’s representative).
5.5.    When the discrepancies of the quantity, quality and range of the items are found, the Buyer (the Buyer's representative) must not accept the consignments of items. In such a case, the Seller (Seller’s representative) or a courier along with the Buyer (the Buyer's representative) must draft the statement on the rejection of items where they describe irregularities and inconsistencies found in writing.
5.6.    When the Buyer (the Buyer's representative) accepts the consignment of items and signs the appropriate delivery document and makes a remark on the damage to the package of items, it shall be assumed that the items have been delivered in the damaged packaging of consignment, however, the quantity, quality, range of items meet the terms and conditions of the sale and purchase contract, and that additional services indicated in the delivery document have been performed properly.
5.7.    When the Buyer (the Buyer's representative) accepts the consignment of items and signs the appropriate delivery document without comments, it is assumed that the items were delivered in undamaged packaging and that the quantity, quality, range of items meet the terms and conditions of the sale and purchase contract, and that additional services indicated in the delivery document have been performed properly.
5.8.    After the delivery of the items to the Buyer at the address indicated, it is assumed that the items have been transferred to the Buyer, regardless of whether the items were actually collected by the Buyer or any other person found at the specified address. If on the expected delivery date the items are not delivered, the Buyer shall notify the Seller immediately, but no later than on the next day after the scheduled date of delivery. Otherwise, the Buyer loses the right to present his claims to the Seller related to non-delivery or late delivery of items.

6.    Return of the Items.
6.1.    In case the Buyer (consumer) withdraws from the purchase and sale contract, as provided in paragraph 2.2 of these Regulations, the items are returned at the expense of the Seller and the money paid by the Buyer for delivery of items is returned within 15 calendar days after the written notice of the Buyer on the refusal from the contract on the sale and purchase of items provided that the items were returned to the Seller.
6.2.    The items are returned in the original product packaging along with the product documents (including a warranty pass, where it was delivered with the items). The return must be accompanied by an original VAT invoice invoice (print when you log in to the system and the My Account-> order history) or with the consignment received in the transfer of goods act,a completed and signed the purchase and sale of the withdrawal notification form (form instance available for download from here: XLSX or PDF file).
6.3.    The Buyer is responsible for proper completion and packaging of the items being returned. If the items are not completed and (or) improperly packed, the Seller shall not accept the returned items.
6.4.    The items will not be accepted back if they have been used and (or) damaged, and (or) lost their merchantable appearance (changes in the appearance of the items or their packaging that are necessary to inspect the items, shall not be considered an essential changes to the appearance of the items).
6.5.    Other Cases of Return of Items
   6.5.1. The Buyer’s rights, when he is sold poor quality items, are set in the Civil Code and Regulations on the Return and Exchange of Items approved by order No 217 of the Minister of Economy of the Republic of Lithuania of 29 June 2001 (Official Gazette, 2001, No 58-2105).
6.6.    If the delivered items do not meet the quality requirements, the Buyer must contact the closest branch of the company UAB Artandas at the address Žemaičių pl. 65A, Kaunas.

7. Processing of Personal Data
7.1.     The Buyer agrees that upon pressing the button “Confirm the order of items”, agrees to provide his personal data so that the Seller can manage these data for the purposes of the Buyer’s identification, contracting, contract execution (online shopping) as well as for direct marketing purposes. The Seller confirms that he will not use the personal number of the Buyer (natural person) for direct marketing purposes.
7.2.     The Buyer confirms that upon pressing the button “Confirm the order of items”, the Buyer confirms that he is aware of his rights to get familiar with his personal data handled by the Seller and to require to correct, destroy the personal data or to suspend the management actions of the personal data if the data is handled not in accordance with the legislation, and to refuse from his personal data being managed.
7.3.     The Buyer confirms that my pressing the button “Confirm the order of items”, the Buyer is aware that he has the right to refuse to provide his personal details, but he also understands that personal details are required and necessary for identifying the Buyer for the purposes of concluding the contract on the sale and purchase, execution of this contract, online marketing, and without providing the personal details and (or) refusing to manage them for the above specified purposes, he will be unable to conclude and (or) to carry out the contract on the sale and purchase.

8.    Sending of Information.
8.1.     The Seller shall send all messages at the e-mail address specified by the Buyer in the registration form.
8.2.     The Buyer shall send all messages and questions at the address specified in the section of the Seller’s online store under "Contacts".

9.    Liability
9.1.     The Buyer shall be responsible for the accuracy of the data in the registration form. The Buyer assumes responsibility for consequences and implications of wrong / false information provided in the registration form.
9.2.     In accordance with the Law on Electronic Signature of the Republic of Lithuania, Art. 8 parts 2 and 3, the Buyer agrees with the Seller that the confirmation of the Buyer’s actions in the online store by the data of logging in to the online store has the legal power of electronic signature enshrined in the Law on Electronic Signature of the Republic of Lithuania, Art. 8 part 1, (i.e. the same legal effect as a signature on paper documents). The Buyer must, and is committed to protecting his login details to the electronic store and not disclose them to third parties. It shall be assumed that all Buyer’s actions carried out by using the Buyer’s login details were carried out by the Buyer, and the Buyer shall assume full responsibility for the actions carried out and the nature of the data used.
9.3.     The Parties shall be liable for their failure to discharge their contractual obligations of the contract on the sale and purchase in part or in full according to the procedure stipulated in the Civil Code of the Republic of Lithuania.

10.    Final Provisions
10.1. These Regulations shall be governed by the laws of the Republic of Lithuania.
10.2. All disputes originating from or related to the contract on the sale and purchase between the Buyer and the Seller shall be settled by way of negotiation. If the disputes cannot be settled this way, they shall be settled according to the legislation of the Republic of Lithuania.